At Orcasta, we strive to make your shopping experience seamless by offering secure and flexible payment options for both domestic and international orders.
You can complete your purchase using the following payment options:
Cash on Delivery (COD): Available for orders within Bangladesh.
Online Payment: Visa, Mastercard, AMEX debit/credit/prepaid cards, and mobile wallets such as bKash and Nagad.
After confirming your order, we will send a system-generated invoice to your registered email address. Registered users can also access their invoices anytime from their Orcasta account.
Your total payable amount includes:
Subtotal: Product price.
Shipping Charge:
Inside Dhaka: BDT 80
Outside Dhaka: BDT 150
VAT: A 10% VAT will be added to every order, applicable to both online purchases and in-store purchases. The VAT amount will be clearly shown on the final invoice and during checkout for online orders.
Note: If you pay using an international credit card, the amount will be converted to your local currency based on your financial institution's exchange rate.
Our secure payment gateways, including BRAC Bank and UCB, process all online transactions. During checkout, you will be redirected to the payment gateway for secure payment processing.
For international orders, payments can only be made online using Visa or Mastercard debit/credit/prepaid cards.
After confirming your order, we will email a system-generated invoice. Registered users can also access their invoices anytime from their Orcasta account.
Your total payable amount includes:
Subtotal: Product price.
Shipping Charge: Depends on the destination country.
VAT: A 10% VAT will be applied to all international online orders.
Customs Duty: Where applicable, customs duties, taxes, and import charges must be paid by the customer upon receiving the shipment.
Prices displayed on the international website are shown in the respective country's currency, while the final checkout amount is charged in USD.
Your bank will convert the USD amount into your local currency based on its applicable exchange rate.
The total order amount will be charged only after your card payment has been successfully authorized.
Orders may be canceled if payment authorization fails or exceeds your card's available limit.
For payment-related issues, please contact your respective bank.
International orders do not receive SMS notifications.
For any questions regarding billing or payments, please contact our Customer Service team.
Email: support@orcasta.com
Phone: +8801325325664
Thank you for choosing Orcasta. We look forward to providing you with a smooth, secure, and enjoyable shopping experience.