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shipping policy

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Shipping Policy

At Orcasta, we are committed to delivering your favorite fashion items safely and on time. Our Shipping Policy outlines the details of delivery timelines, charges, and procedures to ensure a smooth shopping experience.

For Deliveries Within Bangladesh

We aim to deliver your order swiftly to any location within Bangladesh.

Delivery Timeline

  • Standard Delivery: 1–3 Days.

  • Remote Areas: Up to 3-5 Days.

Shipping Charges

  • A flat shipping fee will be applied based on your delivery address.

Additional Information

  • Once your order is confirmed, you will receive an email with your tracking details.

  • For cash-on-delivery (COD) orders, payment is collected at the time of delivery.

For International Deliveries

  • Orcasta ships to select countries worldwide.

Delivery Timeline

  • Standard International Shipping: 7–14 business days (varies by destination).

Shipping Charges

  • Calculated at checkout based on the weight and destination of your order.

Customs Duties and Taxes

  • Any customs duties, taxes, or additional charges imposed by the destination country are the responsibility of the customer and must be paid at the time of delivery.

  • For more details on customs charges, contact your local customs office.

Additional Information

  • All international orders are shipped through reliable courier services, ensuring your package arrives securely.

  • Tracking information will be emailed to you once your order has been dispatched.

Order Tracking

Track your order status easily using the tracking link provided in your confirmation email. If you face any issues, feel free to contact our Customer Service team for assistance.

Important Notes

  • Delivery timelines may vary during peak seasons, campaigns, or due to unforeseen circumstances.

  • Shipping fees are non-refundable for returns or exchanges.

  • Ensure your delivery address is accurate to avoid delays or unsuccessful deliveries.

For any questions or concerns related to shipping, please reach out to our Customer Service team via:

  • Email: support@orcasta.com

  • Phone: +8801755-996899

At Orcasta, we value your trust and work hard to make every delivery a delightful experience!